Process Excellence

CPS has established a set of tiered and aligned decision making structures and processes to develop knowledge within organizations up through leadership and across company silos. This creates a knowledge-based enterprise and driven culture that can deliver services and solutions to help make informed decisions, ensuring effective and efficient communications within organizations. Outcomes include:

  • Maximizing enterprise intellectual capital
  • Creating a learning organization with a collaborative environment
  • Producing value based on customer intelligence
  • Transforming enterprise knowledge into sustainable results

CPS develops a training program that maintains a solid focus on the needs, strategy, and culture of our client's organization, using project examples that are pertinent to their industry. Our instructors are certified practitioners, equipped to train all levels and all performance improvement methodologies, including DMAIC (design, measure, analyze, improve, and control) and DMADV (define, measure, analyze, design, and verify). CPS coursework is based on the ASQ Body of Knowledge and equips each participant to tackle a project at their current training level. CPS offers a number of programs and classes that can be delivered in various means; workshops, e-learning, blended-learning etc. 

Process Excellence Services includes: 

  • Lean
  • Six Sigma
  • Design for Lean Six Sigma
  • Business Process Re-Engineering
  • Curriculum Development
  • Modeling & Simulation
  • Training & Facilitation
  • Leadership Training including:
    • Leading Change
    • Leading People
    • Results Driven
    • Business Acumen
    • Building Coalitions
 
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